- Identify what products you need to return and the invoice number from the original order.
- Call one of Customer Service Representatives at 800-694-CLUB (2582) before shipping any return to Pioneer Clubs. They will give you a Return Authorization Form and number.
- Print your Return Authorization Form and a copy of your original invoice. Write the Return Authorization number (RA#) on the invoice. Please include both in the package.
- We suggest you use a shipment method that offers tracking – or insure your package. Keep a copy of your shipping receipt as proof of return.
- Send returns to Pioneer Clubs, 123 Elk Trail, Carol Stream, IL, 60188-9300, USA, unless otherwise communicated when you received your Return Authorization Form.
- Refunds take 4-6 weeks to process once received.
Questions? Please call one of Customer Service Representatives at 800-694-CLUB (2582).