Is there a restocking fee for returns?
Sometimes. Only Member churches can send returns 30 to 60 days from packing slip date but will incur a restocking
I need to make a return. What steps do I need to take?
Identify what products you need to return and the invoice number from the original order. Call one of Customer Service
How long do I have to return something?
To receive a refund, merchandise must be returned within 30 days of the packing slip date. No refunds will be
Are there items that cannot be returned?
No partial returns will be accepted for any sets, packs, kits or bundles. We also cannot accept returns on clearance,
Where do I ship my return?
Please send returns to Pioneer Clubs, 123 Elk Trail, Carol Stream, IL 60188-9300, USA, unless communicated otherwise. All returns MUST include
